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Landline no dial tone or ringing

had no dial tone all day according to person i spoke to online wasnt the phone line so i went out bought new phone as current was quite old connected new cable and phone still no dial tone not happy like

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Moderator (Retired) Huw_B
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Re: Landline no dial tone or ringing

Hi Pats1512, 

I'm really sorry to hear that your phone line is not working at the moment, and for the delay in getting to your post. 

Thank you for letting me know that you've already tried another phone on the line. I've run some testing from this end, and I see no reason why your phone shouldn't be working for you, so I'd like to look into booking a technician to call out and take a closer look. 

I'll send you a private message in order to get things moving with this, please look to the top right of this page, and you'll see there is a purple envelope icon, click on this and you'll see my  message. 

Many thanks and apologies once more. 


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