I have no dialing tone on my VM landline. I cannot get any incoming /outgoing calls Checked the status on VM website and all my services showed up as having no problems. We had a local thunder storm in the area on Tuesday morning and a 30 mins power cut. It was only in the evening we notice no dial tone , etc. Phone is connected to a wall socket. Followed VM online advice powered off on and changed phone still no dial turn. 4 attempts made yesterday to contact Virgin for support .Eventually got through at 4:30pm and was told that there was a local power outage and should be fixed by 6:30pm. It was explained my wife is disabled so we rely on a landlines as a back up. As of today still no service .
