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Landline nightmare

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I'm almost 92 and really struggling here. How on earth do I speak to a human for help these days?  My landline will not make any calls.  Every number I dial - whatever the number is, it goes straight through to virginmedia helpline  I'm not trying to call that number, but it doesn't help me anyway!!!  Can someone please help me? Joseph.


Forum Team
Forum Team

Good Afternoon @Anonymous, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear of the issues you've been experiencing on the landline services.

I'd like to take a closer look into this for you you, check out the envelope in the top right hand corner for a private message from me.

Kindest regards,