Landline issues

[oxydot]

My Landline is not working, called Virgin Media first thing. I was promised an engineers visit within 4 hours as i am classed as a priority customer and i am still waiting. Any one out there had the same problem?

[John_GS]

Hi @oxydot 

Thanks for posting and welcome back to the community.

I am really sorry to hear of the landline issue and the dispute over the technician visit. 

I'll send you a PM now to assist further.

Best wishes.