Landline issue

[jwbmh17]

Hi all,  my father in law cannot receive incoming calls on his landline.  Anyone phoning it just rings constantly on their end but nothing on his end.  Apparently he can make outgoing calls.  His area is due to change to the digital landlines.. is this related to that or something different?

[Reece_MH]

Hi @jwbmh17,

Thanks for your post. I'm sorry to hear your Father-in-law is having issues with incoming calls. I'm going to pop you a PM to gather some more details so I can run some checks on our end for this.

Please look out for the purple envelope in the top-right of our forums.

Cheers,