on 25-07-2022 15:04
My landline has been completely dead for two weeks now. Equipment has not been changed , unplugged or moved.
on 25-07-2022 15:11
Welcome, thanks for posting.
I am sorry that the landline is not working for you.
You seem to be in a migration onto our VOIP system, which means you would use the Hub to connect the landline up.
Have you received an adaptor?
New around here? To find out more about the Community check out our Getting Started guide
on 25-07-2022 16:19
No I have not received anything. Also this last week I have had emails from you about changes to my account , that I have not been consulted on nor has anyone in the household. Will this be to do with the issue ?
on 25-07-2022 16:46
It could be related yes, we'll investigate this further for you. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon.