Landline is dead

[thomotours]

My landline has been completely dead for two weeks now. Equipment has not been changed , unplugged or moved. 

[Hayley_S]

Hello @thomotours,

Welcome, thanks for posting.

I am sorry that the landline is not working for you.

You seem to be in a migration onto our VOIP system, which means you would use the Hub to connect the landline up.

Have you received an adaptor?

Many thanks,

[thomotours]

No I have not received anything. Also this last week I have had emails from you about changes to my account , that I have not been consulted on nor has anyone in the household. Will this be to do with the issue ?

[Carley_S]

It could be related yes, we'll investigate this further for you. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon.