Landline help

[catema77]

Hi I’ve had an email thanking me for changing my services and when I queried it as I didn’t change anything I was told it’s moving my landline to some new fibre optic thingy (which I received no communication about) I now have no working landline. No calls in and I can’t call out but I’ve had no instructions on why or what I need to do (if anything) and I can’t get an actual person on the phone to help. What do I need to do? 

[David_Bn]

Thanks for your post on our Community Forums @catema77, and a very warm welcome to you!

Sorry to hear of the switching of the services, coming seemingly without notice.

Check out the purple envelope in the top right hand corner for a private message from me, and I'll look into this for you.

Kindest regards,

David_Bn