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Landline has no dial tone

JCXP
Tuning in

Our landline telephone has no dial tone and we are unable to make or receive calls. I have checked the service status page and see no faults reported for my area for this issue. I have checked using another telephone (non wireless) and still having the same problem. Can someone assist with this please as we require the landline for medical assistance 

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hey @JCXP, thanks for reaching out to us.

I'm sorry to hear about the issue with the landline.
We will investigate further for you and see what has gone on.
Watch out for the purple envelope inviting you in for a chat.

Kind regards.

Ilyas_Y
Forum Team

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