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LH2020
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Landline has no dial tone

HI, we had a local area power cut about 3 hrs ago. Power came back on but now we have no dial tone on land line. My neighbours have same issue and they are with BT. Service status shows no issues when clearly there is. Rang on my mobile to report and got fed up waiting so put the phone down after 30 mins. Now I am currently on hold again after making second call and am thinking no one is going to pick up and resolve this. Is anyone on here in area 22 as it seems to be an outage that Virgin knows nothing about?! Thanks 

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Emily_G
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Re: Landline has no dial tone

Thanks for the post LH2020 and welcome to our community.

 

Can we please confirm if you're still experiencing any issues with your landline? 

 

Are any other services affected? 

 

Let us know, Emily.

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