Landline had no dial tone this morning, now had dial tone but won’t dial out
Hi, this morning our line was dead, went onto the virgin media site and it said there was a fault in our area. Now the virgin media site says the problem has been fixed but we can’t dial out. We can’t logon to our account either, on the virgin media site.
Re: Landline had no dial tone this morning, now had dial tone but won’t dial out
Thanks for coming back to me Clickster42.
I have checked our service status page and there is an issue
We know of an issue in your area that has resulted in some loss of service from your phone line, this is currently being worked on and the fix estimate at the moment is 22:35 tonight.
To check the part of the site that you were having an issue with earlier, please try using a different browser or clear the cache of your current browser. This should let you check the service status page https://my.virginmedia.com/faults/service-status