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Landline down

lojelo5
Superfast

Landline has been down for an hour or so, was working then just died no dial tone at all.

DN49QW Warmsworth area.

 

5 REPLIES 5

Ayisha_B
Forum Team
Forum Team

Hi @lojelo5,

A warm welcome to our Community Forums and thanks for your post.

I am sorry to hear you're having some issues with your landline. 

We have some selfcare checks here that may help.

Can you try troubleshooting and if you need any further support let us know.

 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Its OK Ayisha_B I have just got off mobile they know it's down, if you look at the post on this forum for the last hour you will see it's nationwide.

Thanks for coming back to me. 

I have checked our systems and can see your line is part of an outage. I do apologise for the downtime and our engineers will be doing everything they can to restore services.

You can register for updates via our Service Status Checker

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


All back up and running.

Glad to hear that @lojelo5 and thanks for the update 😄

If you need anything else, just give us a shout!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs