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Landline down?

David_Waller
Joining in

I have just noticed my land line is down. The status page claims there are no issues in my area. Everything else, TV and broadband are working fine. I did see a Virgin van next to our local cabinet early this afternoon.

Are there any issues?

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

Vikki_M
Forum Team
Forum Team

Hi @David_Waller

 

Thank you for your post and welcome to our community.

 

I am sorry to hear about the issues you are having with the landline.

 

I have taken a look at things from our side and there is an outage in your area.

 

You may find that your Virgin Phone isn't working at the moment.

 

Our engineers are working to fix the problem.

 

The estimated fix time is today at 16.45pm.

 

We are very sorry for any inconvenience that may be caused.

 

 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


See where this Helpful Answer was posted

2 REPLIES 2

Vikki_M
Forum Team
Forum Team

Hi @David_Waller

 

Thank you for your post and welcome to our community.

 

I am sorry to hear about the issues you are having with the landline.

 

I have taken a look at things from our side and there is an outage in your area.

 

You may find that your Virgin Phone isn't working at the moment.

 

Our engineers are working to fix the problem.

 

The estimated fix time is today at 16.45pm.

 

We are very sorry for any inconvenience that may be caused.

 

 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Thanks for the prompt reply.