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Landline disconnect

Joining in

My landline keeps cutting off mid call and has done this for about a week , today alone it’s cut off 6 times  over the span of the morning 


this is very annoying as I have been on the phone to the hospital and doctors and I can’t hold a conversation without it cutting off 

 Please help 


Forum Team
Forum Team

Hi Jackwelch,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with the landline, can you confirm if this happens on both incoming and outgoing calls?

Have you been able to try a different handset?

If your line is connected via the hub, have you rebooted it?


Hello , yes it is happening on all my handsets and I have re booted hub many times 😞 

Thanks for confirming Jackwelch,

I'm going to pop you over a private message so I can get a few more details from you.