Landline dead

[Alant1686]

I noticed my landline was dead, contacted Virgin , sending an adapter to plug into router.

adapter didn’t arrived, bought one, plugged in today , still dead.

[Paulina_Z]

Hi @Alant1686,

Welcome back to our Community Forums! Thank you for your post and sorry to hear that you're having some issues with your landline and that the adaptor didn't arrive! We understand that this is not ideal, and I'll be happy to look into this further for you via Private Message. 

Please keep an eye out for an envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.