Landline dead

[Rosie-Lee]

My landline phone went dead just before Xmas, no dial tone, and I have been trying to find how to get this fixed ever since.

When I go into the Virgin Media website and try the suggested options I keep going in circles.

Is there a phone number with an actual person to speak to on my mobile to try fixing this?

[Kain_W]

Hi Rosie-Lee,

Thanks for your post and welcome to the community.

Sorry to hear about the landline issues that you're experiencing, just from checking our service I can't seem to get any readings off the landline.

So we can get this investigated further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W]

Thanks for your cooperation over PM Rosie-Lee,

I'm glad you have advised that the landline is up and running for you. 

Do let us know of any future queries.

Take care,