on 24-10-2022 18:22
Hi,
Hope someone can help here where the phone-based customer service agent couldn’t please.
I’ve had no landline service since at least Friday. (I don’t use it often, but I do use it.) There have been problems with other services in the area so I thought it might resolve. It hasn’t.
The fault was reported yesterday and I was told that the line wouldn’t be fixed because of the upgrade happening so I might as well go ahead with having an engineer booked to install the new fibre cabling. Fair enough. Except I just got an email telling me that my area isn’t ready for this yet.
I’ve still got no working landline and I’d like it to be working.
Ta.
Answered! Go to Answer
on 19-11-2023 12:57
Hi paulmcfa,
So I can get a few more details from you I've popped you over a private message.
Alex_Rm
on 19-11-2023 13:35
and i can't even reply to that as it says html errors and then i reach my limit of messages