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Stem352
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Landline dead

hi guys 

 

we have had no landline since at least Friday evening. We only found out as we had a medical emergency and could not use the landline to call for help.

There is no dial tone and no calls come through. The phone was working fine last weekend, as it doesn’t ring out when called (just says “ your call could not be connected) I’m assuming it’s a line problem and not the actual telephone. 

I have logged into my VM but the run test on landline page has been down since Friday too which isn’t much help.

we have intermittent mobile signal here so can’t really call VM off that as would cut out before someone answered.

could somebody please help us to resolve this .

 

thanks in advance 

SM 

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