How do I get my landline working? I see a recent post that got "kudos" for waiting for the landline to fix itself! I don't think that approach will work for me. Mine has not been working for a few days.
Does the landline work if plugging a different handset into your socket? No, the line is completely silent.
If you don't have another handset, are you able to try your handset in another socket? N/A as tried the above
When calling any number, do you get any tone? No
When receiving calls, does your landline ring at all? I know you mentioned you get an error but does the handset ring? No, on the mobile used to dial the home number I hear three short beeps and then silence. (Call failed message on screen).
Thanks for coming back to me so quickly via private message.
I have gone in to book the engineer however a known fault has since been raised. The details of that are here:
Fault reference number: F009977424
Estimated fix time: 21/07/2022 12:00:00
Description: Virgin Phone || You might find that your Virgin Phone service isn't working at the moment. We are investigating and working to resolve as quickly as possible. Please accept our apologies for any inconvenience caused.
I have made a note of this on your account so the relevant teams are aware you are affected.