Landline dead since yesterday

[Paul_T]

No dial tone since yesterday. Leeds 16 area. Check says no fault but I have had this before and there was a fault. Plugged a backup standard phone into main socket still no dial tone

[Akua_A]

Hi @Paul_T,

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with your landline. We can understand this is not ideal and we want to best help. I have had a look into your service and there is no current outage that may be affecting your service. In this case, to further investigate the issue, I am sending a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,

[Akua_A]

No problem at all @Paul_T Happy to have been able to help with this. 

Please let us know how the appointment goes and if you need any further help.

Thanks,