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Landline dead - no incoming calls or dial tone.

Joining in

Having problems with my landline. I'm unable to receive calls or make outgoing ones. I've checked my equipment and that is fine and VM service status suggests that there isn't a fault, yet social media suggest that I am not the only person locally experiencing problems.

I'm reading that VM are migrating all landline phones over to  digital system, but the hub I have does not support such connections so I do hope someone hasn't messed up within the organisation and moved me over without issuing me with the appropriate hardware.



Forum Team
Forum Team

Hi mussabasjoo-man 👋

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with the line, I've had a look at things from our side and it does look like a technician is needed. I'll need to confirm a few details with you before I can arrange this, so I've popped you over a private message (purple envelope, top right hand corner)