on 19-12-2022 10:58
As Usual no outages reported in my area went through the automated process on mobile and told they will test and let me know results. No further response. Please assign a person to check this out and get me back on line
Answered! Go to Answer
on 20-12-2022 15:35
Hi roughrideuk,
Thanks for your PM. Sorry to hear the issue is ongoing.
I've had another look for you and it appears that the estimated fix time for the outage has been pushed back to 5pm this evening. We're sorry for any further inconvenience caused by this.
Please let us know if you'd like to request a further update.
Thank you,
on 19-12-2022 12:30
Hi roughrideruk,
Thank you for your post. Welcome back to the Community Forums!
I'm sorry to hear you are having issues with your landline. I'll pop you over a private message now so I can look into this with you.
Please look out for a message from me over at the purple envelope.
on 20-12-2022 15:35
Hi roughrideuk,
Thanks for your PM. Sorry to hear the issue is ongoing.
I've had another look for you and it appears that the estimated fix time for the outage has been pushed back to 5pm this evening. We're sorry for any further inconvenience caused by this.
Please let us know if you'd like to request a further update.
Thank you,