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Landline dead, again

roughrideruk
Tuning in

As Usual no outages reported in my area  went through the automated process on mobile  and told they will test and let me  know results. No further response. Please assign a person to check this out and get me back on line

1 ACCEPTED SOLUTION

Accepted Solutions

Beth_G
Forum Team
Forum Team

Hi roughrideuk,

Thanks for your PM. Sorry to hear the issue is ongoing.

I've had another look for you and it appears that the estimated fix time for the outage has been pushed back to 5pm this evening. We're sorry for any further inconvenience caused by this.

Please let us know if you'd like to request a further update.

Thank you, 

Beth

See where this Helpful Answer was posted

2 REPLIES 2

Beth_G
Forum Team
Forum Team

Hi roughrideruk,

Thank you for your post. Welcome back to the Community Forums! 

I'm sorry to hear you are having issues with your landline. I'll pop you over a private message now so I can look into this with you.

Please look out for a message from me over at the purple envelope.

Beth

Beth_G
Forum Team
Forum Team

Hi roughrideuk,

Thanks for your PM. Sorry to hear the issue is ongoing.

I've had another look for you and it appears that the estimated fix time for the outage has been pushed back to 5pm this evening. We're sorry for any further inconvenience caused by this.

Please let us know if you'd like to request a further update.

Thank you, 

Beth