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Landline dead Area 20

has anyone else in Area 20 Canford Heath, Poole, got landline home phone problems? Mine has been dead for 3 days & I'm just going round in circles with the call centre help line. I do everything they text me to do & Keep getting messages saying the problem is fixed - but apart from a minute this morning when I had a dial tone it remains completely dead.

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Re: Landline dead Area 20

Hi mar45,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your landline. 

 

Have you been able to try an alternative handset on the line?

 

^Martin

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Re: Landline dead Area 20

yes tried that.  Also restarted all the equipment yesterday & waited 30 mins & still no dial tone.   This morning they sent a message to say the fault was fixed but when I tried my phone it was still dead  I then waited a while & tried again & got a dial tone & actually put a test call successfully through to my mobile.  I thought all okay & shortly after went to make a call & once again the line was dead & has been ever since,  There's no problem with phone lines in my area according to the website.  

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Re: Landline dead Area 20

Okay, thank you for that. 

 

What I will do is private message you so I can look into this. 

 

^Martin