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Landline cut off

Liz2023
Joining in

on ‎20-12-2023 19:21

Landline cut off without notice despite ordering new hub before 16 November. Impossible to get a sensible answer from Virgin media . Last call lasted 30 mins and I was promised immediate action but no one has contacted me.

I am a retired widow of 75 and need my landline. What can I do?

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2 REPLIES 2

Paul_DN
Forum Team
Forum Team

on ‎20-12-2023 19:32

Hi Liz2023,

Thank you for reaching out to us in our community and welcome, sorry to hear  your Landline has gone off, I was able to locate you on our system with the details we have for you and would like to help, I will send you an invite into a private chat, please click on the white envelope to accept.

Regards

Paul.

Liz2023
Joining in
In response to Paul_DN

on ‎29-12-2023 17:27

Thank you for you offer of help, Paul. What do you suggest? Liz

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