Just changed to VM and having so many problems with landline phone cutting out. Customer services just keep saying as its a Docsis line we need an IMS compatible phone, werent told this when we signed up. Does anyone know which phones are compatible?
Sorry to hear of this situation yok. Is the issue happening all of the time or intermittently as if it was the phone that wasn't compatible it wouldn't work any of the time. Are you losing WiFi or wired connection, when the issue is happening?
Have you got another cable that you could try to connect the phone to the hub with? We can then rule that out as possible issue. Sorry one more question, does your phone plug directly into the hub or do you have an adapter that plugs into the hub?