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Hazel3
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Landline charges now connected to broadband

My landline is now connected to the broadband thanks to VM recent upgrade insistence, so theoretically I shouldn't now pay landline rental as using broadband, has anyone else queried this with VM ?? 

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goslow
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Re: Landline charges now connected to broadband

All phones from all providers are gradually being moved to this type of connection by 2025.

https://www.futureofvoice.co.uk/

VM call their service 21st century voice (21CV).

https://www.virginmedia.com/help/home-phone/virginphone/switchover

The phone service is now carried on the same cable as the VM broadband rather than a separate telephone line.

You are paying for a landline service from VM as you did before, it is just the manner of delivery that has changed.