Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Landline changeover.

Moonman
Joining in

on ‎31-05-2023 16:53

I followed the instructions this morning at 9 and to date so far nothing has happened. The phone just reads check phone line and is dead. I have rebooted hub twice to no effect. 

0 Kudos
4 REPLIES 4

John_GS
Forum Team
Forum Team

on ‎31-05-2023 16:57

Hi @Moonman 

Thanks for posting and welcome back to the community. Can you please confirm, is the phone plugged in, either directly or via the adapter, to telephone port one on the router?

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos

Moonman
Joining in
In response to John_GS

on ‎31-05-2023 17:00

yes it is. And was at 9 am this morning. 

0 Kudos

Moonman
Joining in
In response to John_GS

on ‎31-05-2023 17:03

It’s working now, thank you. 

0 Kudos

John_GS
Forum Team
Forum Team
In response to Moonman

on ‎31-05-2023 17:33

Glad to hear all sorted 🙂

Is there anything further we can assist with?

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Top