Oh dear John / sirshambling, hope our cable put up a good fight before it lost. Can you tell us what services are impacted so we can get a bigger picture of the impact? Using the information on here I've found your details and can see some activity so just want to check before we arrange for the cable to be fixed.
Thanks for confirming for me John and I've arranged for an engineer to fix the cable and get your landline back up and running. You can see the details via your online account and you may re-arrange it there also. Do let us know if you still have any issues after the visit so we can take a further look for you.
Thanks for replying and apologies for the delayed response, sirshambling.
Hoping the engineer's visit has sorted everything for you. Once logged into your account, you are able to view any orders and appointments under the 'My Account' tab and then select 'Orders' from the dropdown menu.