Virgin Media Community

[RogerS]

For a long time my landline has had an intermittent fault of not ringing on incoming calls, hence it is permanently diverted to my mobile, but now it seems to be totally broken because I can't make outgoing calls either (just get a crackiling noise).  Can someone take a look at this?

[Serena_C]

Hi @RogerS,

Welcome back to our Community Help Forum 🙂

Thank you for making this post regarding your broken landline, I'm so sorry to hear that you are unable to make or receive calls.

I have scheduled an engineer visit for you to get your landline sorted out. I shall PM you the details now, and to confirm your address.

Best wishes,

Serena