Virgin Media Community

[JohnMildenhall]

I wish to remove this feature from my account. I have a perfectly good answerphone on my base unit and do not need this annoying extra from Virgin. Please deactivate it.

Please explain why I can't do this myself on my account. This really is the least user friendly way of accessing call features on my account!

[Zak_M]

Good morning @JohnMildenhall 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry that you are not able to change this via your online account. 

I can get this sorted for you,  I will pop you over a PM so that I can get some account information. 

Kind regards,

Zak_M