Landline adapter

[AZef6]

We want to connect our landline to our hub… we never got a cable to do this as was connected ‘old style’ through the wall to the main line. I’ve bought a RJ11 adapter and tried to connect but it keeps saying check phone line. How do I get this to work?

[Reece_MH · Accepted solution]

Hi AZef6,

Thanks for your post and welcome to the Forums.

Our migrations are being done in phases, with specific areas changing throughout this period. I've had a look on our side and can see that your area isn't due to be migrated just yet.

Once this is planned to happen, you'll receive a letter/email to confirm this. You can then give our team a call on 📞 0345 454 1111, and we'll get this processed earlier for you

Thanks,