Landline a bit dead

[sjp123]

Good Sunday lunchtime to you.

No dial tone to be had on either of my sockets, both wired handsets tried in both sockets - now only have a single handset plugged into the master (if that's what they're still called in VM land) socket. 

Awaiting a wee test from your good selves as the online testing doodah reports no issues.

Thanks in advance. 

[Zach_R]

Hi @sjp123,

Thank you for your post and welcome back to our community forums. We're here to help.

I am really sorry to hear that you're experiencing some issues with your landline service recently. I've taken a look on our systems and it appears that there's a known landline fault in the area that we're working on, with a current estimated fix time of approximately 4:00pm today.

If the issues persist beyond this time, let us know and we can take another look at things for you.

Thanks,
 

[sjp123]

Thanks

[Zach_R]

Hi @sjp123,

No problem, apologies again for any inconvenience. Keep us posted.

Thanks,