I have recently re-joined Virgin with a package that includes a landline.
I have dialled 1571 to adjust the greeting. All okay but the voicemail doesn’t kick in. The phone rings incessantly.
Everything else appears fine, I thought the voicemail is automatically activated upon installation.
Thank you for posting on the community and a very warm welcome back 🙂
Apologies for the delay in responding to you - I have had a quick look at your account and can see that you were able to call us to discuss adding the feature on.
Let me know if everything is working fine and if you need any further help, please don't hesitate to ask!