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Landline Voicemail states message but nothing there

Joining in

As background, we haven’t used our landline voicemail for a while (most people call my mobile) but an older relative said they left a message last week. However there was nothing on the handset. Then suddenly 2 days ago, nearly a week after the message was left, the phone said there was a message. Which there was, and so I listened to it and pressed 3 to delete and it  were no messages. But each time I pick up the handset it says  ‘You have a message waiting’ and I cannot get rid of that - help please! 


Forum Team (Retired)
Forum Team (Retired)

Hey @cathorley,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you have been having this issue, I would like to go about looking into this with you, for me to do so I will need to confirm some information from you in a quick private message.