Virgin Media Community

[jba1939]

Hi,

I am due to switchover my landline on the 28th November but I have not received an adapter.

Can someone send me one as so close to changover.

Thanks

John 

[Paulina_Z]

Hi @jba1939,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you've not received an Adaptor for your Home Phone Switchover yet! Apologies about that! 

I'll be more than happy to help and have this organised for you! I'll send you a Private Message, so please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon. 🙂

Thank you! 

[Paulina_Z · Accepted solution]

Hi @jba1939,

Thanks for coming back to me via Private Messages! I'm glad that I was able to assist with your query and arranged for an adaptor to be sent out to you.

Keep an eye out for it in the post as it should be with you soon. 🙂

Please let us know if you need any more assistance going forward. We're here to help.

Thank you.