This is the second time we have had a call in the middle of the night, several rings, no caller ID and then the phone stops ringing.
The phone doesn't show any record of the call neither does 1471 show who or what it was.
When I pick up the phone there is no dial tone and severe crackling, if I hang up it will call again a few minutes later.
I have to disconnect the phone (which is connected to the wall socket and not a hub) until the morning and the phone behaves as normal. I can't ring Virgin nor contact them about it as the webpage useless for direct contact, I have had to register here in hope someone reads the message!
Thanks!