Re: Landline Phone receives calls but not ringing.
19-10-202018:24 - edited 19-10-202018:28
Very nice engineer called Ben came round about this morning, tried to get a call back from the test line on his test handset and got same no ring issue. He told us there was a similar issue with another house locally so he suspected a faulty card at the exchange. Went off for 15 mins, came back and told us he had switched our (and the other houses) connections in the cabinet as there were spare circuits so all sorted - which does appear to be the case.
Virgin can now switch the card at the exchange in their own time