Virgin Media Community

[Tina22]

A fault seems to have developed recently with our home landline number. Callers get the message "Number not recognized".  So we are not getting calls presumably.  This is a problem that needs to be fixed.  Calling our home number from our mobiles (2 different providers) gets the response: "The number you have called has not been recognised - please check the number and try again".  I haven't been aware of this until today.       

[Gareth_L]

Hello Tina22

Thanks for your post 
Sorry to hear about the issue with your landline
I've just ran a quick check in the area and we have no faults 

It will need an engineer to attend
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L