Landline Number - exporting

[django]

I am considering moving from Virgin to another provider, will I be able to keep my existing landline number provided by Virgin.?

[MOD EDIT: Subject title changed for clarity]

[Zach_R]

Hi @django,

Thank you for your post and welcome back to our community forums. We're here to help.

It's a shame to hear that you're considering cancelling your services with us and leaving. If you do wish to take your landline number to another provider then they should be able to do this, but it's at their discretion. You'll need to ensure your landline service with us is active at the time.

If you speak to your new choice of provider and let them know, they'll explain the process on their end.

Thanks,