Got fibre installed yesterday and the engineer asked if we wanted to keep our number. He suggested that this may take 5-7 days. Is there any way of tracking progress? Frustratingly the other contract renews on the 6th Jan and I'd like to cancel before that point so I don't have to pay for another month.
I spoke to Plusnet earlier and they have no record of a port request so given the BH weekend is coming up I'm assuming that it'll be on the longer side. Can anyone let me know if the request has gone through?
Thanks for your first post and welcome to our Community.
Sorry to hear you are unable to chase the porting number.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.