Landline Number Porting progress?

[GMoore101]

Hi

Got fibre installed yesterday and the engineer asked if we wanted to keep our number.  He suggested that this may take 5-7 days.  Is there any way of tracking progress? Frustratingly the other contract renews on the 6th Jan and I'd like to cancel before that point so I don't have to pay for another month.

I spoke to Plusnet earlier and they have no record of a port request so given the BH weekend is coming up I'm assuming that it'll be on the longer side.  Can anyone let me know if the request has gone through?

[Gareth_L]

Hello GMoore101.

Thanks for your first post and welcome to our Community.
Sorry to hear you are unable to chase the porting number.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L