Landline - No dialling Tone

[ywttrwx8q]

Hello

I've had no dialling tone for around 2 weeks now. I have check my connection to the wall socket with another handset and so I have ruled out that as an issue. There is nothing showing on the service status for problems with landlines in my area (there is a longstanding issue with TVs which keeps getting pushed back). I can't ring from my landline so a) how do I report the issue, b) log a claim for lack of service and c) get the problem resolved.

Thanks for reading

[Joseph_B]

Hey @ywttrwx8q,

Welcome to the Community Forums and thanks for the post.

Sorry that you have been having this issue, I would like to go about looking into this with you, for me to do so I will need to confirm some information in a private message.

Joe

[Joseph_B]

Hey @ywttrwx8q,

Thanks you for joining me within that private message, I am glad we could go about looking into your issue and coming up with a resolution, if there is anything further we can do please do let us know.

Joe