Menu
Reply
ron_m
  • 13
  • 1
  • 0
On our wavelength
146 Views
Message 1 of 3
Flag for a moderator

Landline - No Dial Tone From 29/5 - Wigan, WN6 9JU not showing on Service Status?

Hi,
We have had no landline since Saturday night at my house and my daughters across the road from me. I have rung on my mobile several times, but just receive the recorded message that Engineers are working on the problem. However, nothing is shown on the Service Status page - why not? My landline has never, ever been off for this length of time, even during a disastrous eight month contract with BT. Would appreciate the Service Status page correctly showing what is going on!

Thanks, Ron.

0 Kudos
Reply
Vikki_M
  • 1.52K
  • 56
  • 105
Forum Team
Forum Team
139 Views
Message 2 of 3
Flag for a moderator

Re: Landline - No Dial Tone From 29/5 - Wigan, WN6 9JU not showing on Service Status?

Hi @ron_m

 

Thank you for your post and welcome back to our community.

 

I have taken a look at things from our side and there is an outage.

 

You may find that your phone service isn't working.

 

We are investigating and will have this resolved as soon as possible.

 

Please accept our apologises for any inconvenience this may cause. 

 

The estimated fix time is today at 6pm.

 

 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
ron_m
  • 13
  • 1
  • 0
On our wavelength
119 Views
Message 3 of 3
Flag for a moderator

Re: Landline - No Dial Tone From 29/5 - Wigan, WN6 9JU not showing on Service Status?

Thankyou for that information. Cheers, Ron.

0 Kudos
Reply