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Optimist1
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Landline - NR6 postcode area

Hi

My phoneline (traditional PSTN) has gone silent this morning, I can neither receive nor make calls. It was OK yesterday evening.  Please fix.  Thank you.

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Steven_L
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Re: Landline - NR6 postcode area

Hey @Optimist1,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry to hear of the issues that you're having with your landline, I have looked into this and there is currently a fault with landline services in your area that has an estimated fix time of 4pm today but we hope that this can be resolved sooner.

Regards,

Steven_L


 

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Optimist1
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Re: Landline - NR6 postcode area

Thank you, Steven_L.

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Steven_L
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Re: Landline - NR6 postcode area

You're very welcome @Optimist1 and please do let us know if you the service isnt restored by 4pm and we can look into this further. ^SL

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Optimist1
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Re: Landline - NR6 postcode area

OK now, thank you!
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Hayley_S
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Re: Landline - NR6 postcode area

Thank you for the update @Optimist1.

I am glad it is all working for you now.

If you need us again you know where to find us.

Take care.

Hayley
Forum Team



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