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Landline I need to turn off the free voicemail

Chapelthorpe
Joining in

I didn't realise that there was a free voicemail on the landline. It's causing loads of problems as sometimes a call will go to my answering machine and sometimes the Virgin voicemail. Then people are complaining that they have left a message but I haven't got back to them (on voicemail). Can this be turned off as I was unaware that it existed until I have just literally read it on the website.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Thank you for talking to me in a private message @Chapelthorpe.

 

I have removed your voicemail service, this will take 24 hours to complete.

 

I hope this helps!

 

Many thanks,

Hayley
Forum Team



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See where this Helpful Answer was posted

4 REPLIES 4

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Chapelthrope,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry to see that you are unhappy with the voicemail.

 

I can help you with this, but I will need to bring you into a private message to do so 🙂

 

Please look out for for a plum envelope at the top right of your page.

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Thank you for talking to me in a private message @Chapelthorpe.

 

I have removed your voicemail service, this will take 24 hours to complete.

 

I hope this helps!

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


Many thanks

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

You are welcome 🙂 Have a lovely Sunday.

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide