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Chapelthorpe
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Landline I need to turn off the free voicemail

I didn't realise that there was a free voicemail on the landline. It's causing loads of problems as sometimes a call will go to my answering machine and sometimes the Virgin voicemail. Then people are complaining that they have left a message but I haven't got back to them (on voicemail). Can this be turned off as I was unaware that it existed until I have just literally read it on the website.

Thanks

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Hayley_S
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Re: Landline I need to turn off the free voicemail

Hello @Chapelthrope,

 

Welcome to the community page, thank you for posting on here.

 

I am sorry to see that you are unhappy with the voicemail.

 

I can help you with this, but I will need to bring you into a private message to do so 🙂

 

Please look out for for a plum envelope at the top right of your page.

 

Many thanks,

Hayley
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Hayley_S
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Re: Landline I need to turn off the free voicemail

Thank you for talking to me in a private message @Chapelthorpe.

 

I have removed your voicemail service, this will take 24 hours to complete.

 

I hope this helps!

 

Many thanks,

Hayley
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Chapelthorpe
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Re: Landline I need to turn off the free voicemail

Many thanks

Hayley_S
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Re: Landline I need to turn off the free voicemail

You are welcome 🙂 Have a lovely Sunday.

Hayley
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