Virgin Media Community

[Chapelthorpe]

I didn't realise that there was a free voicemail on the landline. It's causing loads of problems as sometimes a call will go to my answering machine and sometimes the Virgin voicemail. Then people are complaining that they have left a message but I haven't got back to them (on voicemail). Can this be turned off as I was unaware that it existed until I have just literally read it on the website.

Thanks

[Hayley_S]

Hello @Chapelthrope,

Welcome to the community page, thank you for posting on here.

I am sorry to see that you are unhappy with the voicemail.

I can help you with this, but I will need to bring you into a private message to do so 🙂

Please look out for for a plum envelope at the top right of your page.

Many thanks,

[Hayley_S · Accepted solution]

Thank you for talking to me in a private message @Chapelthorpe.

I have removed your voicemail service, this will take 24 hours to complete.

I hope this helps!

Many thanks,

[Chapelthorpe]

Many thanks

[Hayley_S]

You are welcome 🙂 Have a lovely Sunday.