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Landline Disconnected

Tuning in


I have given notice earlier to cancel my services and was told everything would stop next month.  

For some reason my landline has been disconnected already.  

I was not advised this would happen and of course I can't get through to anyone for help.  


Any help would be much appreciated.  




Forum Team (Retired)
Forum Team (Retired)

Hey @LastResortMan,

Welcome back to the Community Forums and thanks for the post.

Sorry to hear this has happened, I would like to go about helping you to fix this, to do so I will need to confirm some information from you in a private message.


On our wavelength

Exact same thing has happened to me.  When I put my disconnection in I checked that I would have full services until my contract expires next month and was told yes.  Then 5 minutes later no landline.  Phoned from my mobile and was told problem will be resolved within 24 hours- but we shall wait and see!

Hopefully you got your issue resolved.  Mine was resolved but they have cut it off again today!


I have sent you another PM as they have decided to disconnect the landline again.

Sorry to hear this and I can see you are in PM with my colleague, please do reach out by sending another one and it will get looked into. ^MM 

Matt - Forum Team

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