on 18-10-2023 20:14
Help!
I have given notice earlier to cancel my services and was told everything would stop next month.
For some reason my landline has been disconnected already.
I was not advised this would happen and of course I can't get through to anyone for help.
Any help would be much appreciated.
Chris
on 18-10-2023 20:18
Hey @LastResortMan,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear this has happened, I would like to go about helping you to fix this, to do so I will need to confirm some information from you in a private message.
Joe
on 19-10-2023 12:59
Exact same thing has happened to me. When I put my disconnection in I checked that I would have full services until my contract expires next month and was told yes. Then 5 minutes later no landline. Phoned from my mobile and was told problem will be resolved within 24 hours- but we shall wait and see!
on 01-11-2023 10:12
Hopefully you got your issue resolved. Mine was resolved but they have cut it off again today!
Unbelievable.
on 01-11-2023 10:14
I have sent you another PM as they have decided to disconnect the landline again.
on 01-11-2023 10:16
Sorry to hear this and I can see you are in PM with my colleague, please do reach out by sending another one and it will get looked into. ^MM
Matt - Forum Team
New around here?