Virgin Media Community

[Jules73]

got a new simple corded phone for my landline as its only used for emergencies, I have no dial tone. There hasn't been a phone plugged into the socket for roughly 6 months as we use mobiles but got one now for emergency use.any one any advice 

[nodrogd · Accepted solution]

Give faults a call. The wiring connections outside can deteriorate over time so you may need a tech visit to resolve.

[Chris_W1 · Accepted solution]

Hi Jules73, thanks for the message.

I am sorry to hear that you are having issues with the landline, have you been able to try another handset? Are you still having issues with this? Has a fault test been completed online? Chris.