Land line not working.

[Chardy51]

No outages, ran auto tests but unable to recover results. Connected by phone wall socket, also tried via router. Does not appear to a phone/s issue. No dial tone. Any help please

[Ashleigh_C]

Hi there @Cahrdy51

Thank you so much for your post and welcome back to the forums. 

I am so sorry to hear that you are experiencing this issue with your landline! 

I have checked and can see that there is a known outage in your area effecting landline services that is estimated to be resolved at 0.55am on the 4th of September. 

Are you able to let us know how things are looking in the morning? 

Thank you. 

[Chardy51]

Hi Ashleigh, just to report that our land line is still not working. Can you advise please. Chardy

[Tom_W1 · Accepted solution]

Hi @Chardy51 thanks a lot for your follow-up message, I'm sorry to hear you're still impacted.

I've checked again for you and it looks like this has been raised again unfortunately. The fault estimated time of fix is 16:00 today so please let us know if you're experiencing the same problems after this time.

I hope this helps and apologies for the disruption caused.

Many thanks