Land line not working

[Zachary15]

On dialling out only receive the Virgin Media help number which despite several attempts has been a waste of time. As yet not received any incoming calls for several days.

[Hayley_S]

Hello @Zachary15,

Welcome, thanks for posting.

I am sorry for the issues with your landline.

It looks like your landline is being migrated over from the wall to the Hub.

So the outgoing calls have been stopped.

I can help you with this, but in a private message, please look out for a purple envelope so I can help you.

Many thanks,

[Hayley_S]

Hello @Zachary15,

Thanks for chatting with me.

Please do keep me update on how the appointment goes!

Many thanks,