Hi I have just discovered that our land line is not working, if you call the number it is continually engaged and there is no dial tone. I've completed all of the virgin 'tests' and the results are inconclusive. Can you please help. Thank you.
Hi Zoie sorry but I cannot remember when I last used the landline although I'm certain it was working last week.
Yes we have two handsets, both are 'ok' as in the batteries are obviously still working I.e. making a noise when lifting and I've also checked the answerphone, not a very technical explanation but hope it makes sense! Just don't know what to do next. Thank you.