Land line not ringing

[ians330]

Help required please

Pone works perfectly except it does not ring. Tried 3 different phones including a new one. One has a led that flashes that indicates there is a call that you can then answer. There is only one socket. Spoke to some one on 150 and they booked a visit from an engineer. They did not show. There are no faults on our equipment and no further contact. Line has been faulty for about a month

[Arissa_H]

Hi Ians330, 

Welcome and thank you for posting in the forum. Sorry to see you are having issues with our landline service, thank you for your patience and trying 3 different handsets for us we much appreciate the cooperation. Do you hear a dial tone? Also are you able to make calls? I will be sending you a PM please watch out for a purple envelope this is so I can look into it a little better for you.

Thank you.

[Arissa_H]

Thank you for replying on the private chat @ians330, thank you for the information you have provided. It was good speaking to you over private message. I have managed to book an engineer visit to your property. You can check for the time and date by clicking on this link, you can change to your suitable time and date. If you need us for anything else we are always here to help.

Thank you.