on 11-12-2023 22:02
After being with Virgin for many years now feel rather let down by the loss of my land line connection I’ve signed up for texts to keep me updated as to when it’s likely to resume (the latest went from 9.00am tomorrow to now 4.00 pm) I’m a widow in my seventies and feel rather vulnerable without a landline connection (I have a mobile but mostly use the landline) No information has been given about what is causing this
on 12-12-2023 08:12
Hi VHW,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
I've just replied to your thread here: Landline no service
Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.
Have a look at my reply on the other thread and stick with that one so we keep all the information in one place.
Thanks,